Echopass Joins Hireveterans.com the largest online job board for U.S. Veterans in an effort to help our nation’s veterans get back into the workforce.
Echopass has more than 13 years of experience delivering world-class solutions to the enterprise contact center market. Providing exceptional expertise and innovative solutions, they are committed to their clients success.
Echopass is the #1 Software as a Service (SaaS) provider of cloud-based contact center solutions to large Enterprises, as recognized by Frost & Sullivan in 2011 and 2012.
Since 2000, Echopass customized solutions have served Enterprises with up to 20,000 agents across multiple sites and complex application and infrastructure environments, while satisfying the most stringent industry compliance and security requirements. The Echopass call center software offering provides their clients a continuing high level of Innovation from Echopass and their many EchoPlace partners, an unwavering Commitment to the success of their clients, and an unmatched depth of Expertise to uncover, develop and implement leading edge contact center solutions that has been gained over the last thirteen years in the market.
Echopass solutions are fully integrated, flexible and scalable, and require no capital investment or ongoing maintenance.
Privately-held Echopass, backed by venture capital firms Canaan Partners and New Enterprise Associates, is a recipient of numerous industry awards for innovation and customer service, including the Red Herring Top 100 Companies Award and multiple Best Practices awards from Frost & Sullivan including the North American Market Share Leadership Awards in both Hosted ACD and Hosted Agent Performance Optimization for 2011 and 2012. The company is headquartered in Pleasanton, CA.